Standard shipping is free on orders over $100 to the US, over €100 to Europe and over £100 to the UK, and free with no minimum order to the other destinations we currently serve, except Japan. Standard shipping to Japan costs USD 9.99 on our USD storefront. Optional Express delivery remains available at the price shown at checkout.
SIIL Ostomy Shipping & Return Policy
Shop, learn, and get support — all in one place
RETURNS & EXCHANGES
Manage your return or size exchange
Go straight to the form or check the status of an existing request.
Where are we shipping to?
🇺🇸
United States
🇨🇦
Canada
🇦🇺
Australia
🇳🇿
New Zealand
🇲🇽
Mexico
🇪🇸
Spain
🇪🇺
Europe
🌍
Rest of World
🚚
Any other issues or questions?
💬 Contact Us↩
Returns and Size Exchanges
Request within 30 calendar days of delivery
→Start a return or exchange in the returns portal. The portal shows any applicable return-label fee before you confirm.
✓You may check the fit carefully. The item must arrive clean and in good condition, without stains, tears, damage or excessive wear/use that prevents acceptance.
◌Keep the hygienic protector intact on panties, bodysuits and swimwear. This does not block a claim for a faulty or incorrect item.
↔For a size exchange, once we receive and review the returned item, we send the new size if it is in stock. The first outbound shipment of the new size is free.
$Approved refunds are processed within up to 10 business days after we receive and review the return.
!For a faulty or incorrect item, report the issue in the portal with a description and any available photos. Hygiene restrictions do not block the claim.
?Prefer personal help? Email hola@siilostomy.com.
📐 Find Your Perfect Fit
Pick your product below and get your exact size in under 60 seconds.
Ostomy Belt
1 measurement · Waist at stoma level · XS – 3XL
Find my size →
Wrap, Swimwear & Panty
1 measurement · Waist circumference · XS – XXL
Find my size →
1 Pick product
→
2 Enter measurement
→
3 Get your size
Available in cm & inches · Works for all body types
Shield Your Stoma
Stoma Protector ®
Shop now →
Any other issues or questions?
💬 Contact Us
SIIL Ostomy ®
Live Without Limits
Premium ostomy clothing, handmade in Europe
Explore all collections →
🇪🇺 Made in Europe
✨ Premium Fabrics
📦 Free Shipping*
↩️ 30-Day Returns
⭐ BESTSELLER
Ostomy Belt ®
Our #1 most-loved product. Breathable, odorless, skin-friendly support for your stoma bag — designed for all-day comfort.
👗 WOMEN'S COLLECTION
Designed for Her
From everyday comfort to special occasions — wraps, panties, lingerie and swimwear that make you feel beautiful.
Ostomy Wraps
Soft support · XS – XXL
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Ostomy Panties
Discreet & comfy · XS – XXL
Shop now →
Ostomy Swimwear
Beach & pool ready · XS – XXL
Shop now →
Ostomy Lingerie
Elegant & empowering · XS – XXL
Shop now →
🛡️ STOMA PROTECTION
Stoma Protector ®
Shield your stoma during sports, sleep, and everyday life. Lightweight, impact-resistant, and comfortable.
Stoma Protector ®
Universal fit · Lightweight
Impact resistant · Sports safe · Discreet
Shop now →
Protector ® Sport
Active lifestyle · Universal
Gym · Running · Contact sports
Shop now →
🧒 FOR KIDS
Little Warriors
Gentle, fun, and secure ostomy support for children. Because every kid deserves to play without worry.
The SIIL Difference
🧵
Handmade in Europe
Every garment crafted with care in our European atelier
🌿
Skin-Friendly
Dermatologically tested, hypoallergenic fabrics
🫧
Odorless Tech
Advanced odor-neutralizing technology built in
💪
Secure Hold
Stays in place during activity, sleep, and daily life
Any other issues or questions?
💬 Contact Us
PROUD PRODUCT SPONSOR
United Ostomy Associations of America
SIIL Ostomy is a proud product sponsor of UOAA — supporting, empowering, and advocating for people living with ostomies across the United States.
WOCN
SOCIETY
PROUD SPONSOR
Wound, Ostomy & Continence Nurses Society
SIIL Ostomy proudly sponsors WOCN — the largest professional nursing community advancing expert healthcare for individuals with wound, ostomy, and continence care needs.
🏆 2026 AWARD WINNER
Best Fashion for Ostomates
in the United States
in the United States
Awarded by Best Of Best Reviews · February 8, 2026
Recognizing SIIL Ostomy's innovative designs, high-quality European fabrics, and commitment to empowering over 50,000 ostomates worldwide.
📰 IN THE PRESS
What They're Saying About SIIL
External articles and publications featuring SIIL Ostomy
Digital Journal
SIIL Ostomy Launches Innovative Clothing Line for Ostomates
Covers SIIL's product range — underwear, swimwear, belts, lingerie — and their role in empowering ostomates post-surgery. Praises belts as top-recommended for hernia prevention.
February 13, 2026
USA News
Confidence Rediscovered: SIIL Ostomy Fills the Gap Big Fashion Forgot
Explores how SIIL addresses fashion gaps for ostomates, offering stylish alternatives to medical garments. Features customer testimonials and impact on over 1 million U.S. ostomates.
February 13, 2026
MEN'S
HEALTH
HEALTH
Men's Health España
SIIL Ostomy, la marca de ropa para personas ostomizadas
Featured in Men's Health Spain — covering SIIL Ostomy as an inclusive clothing brand born to make life easier for people living with an ostomy. Highlights design innovation and comfort.
2021
As Featured On
Any other issues or questions?
💬 Contact Us1 free size exchange per order — we ship the new size free. A return label fee applies when you send the original item back. Start a return or exchange